XLOG GLOBAL ARCHIVE

xLOG represents a new advance in our suite of optimization services that help drive down costs and remove barriers for researchers gathering insight through phone-based data collection. Survox Master Quotas can be employed to ensure that respondent targeting is optimized across all dialing processes to deliver on each project’s goals. The xLOG service complements the Survox Phone solution which enable users to control exactly how each number is dialed. Secure storage via Amazon Web Services.Continuous archival of operational data.24 x 7 on-demand search and reporting capability.Customers subscribed to the service have the insurance of being prepared with the documentation needed in most lawsuits. The Survox xLOG Service is a cloud service licensed on an annual basis. Survox xLOG takes one headache away by streamlining data storage and retrieval…just in case.”ĮNSURE ACCESSIBLE, ACTIONABLE, QUALITY DATA “Our customers strive for compliance - but how can they prove it when they might call hundreds of thousands of numbers each night.

“TCPA lawsuits pose a very real and costly threat to any business involved in phone-based research,” said Survox President and CEO Mary McDougall. xLOG enables Call Centers to easily and quickly produce a report documenting whether a specific number was ever called, when it was called, and what dialing method was used. Survox xLOG archives calling records, protects them from modification, and makes the data easily accessible through a simplified search tool. SEARCH MILLIONS OF CALL RECORDS IN SECONDS Call Centers can use xLOG to support inquiries and defend against legal claims of wrongful operations stemming from the 1991 Telephone Consumer Protection Act (TCPA), which prohibits the use of automatic telephone dialing systems to call cell phones without the recipient’s prior express consent.

XLOG GLOBAL ARCHIVE

Survox, the leader in phone survey automation, today introduced the latest innovation in its suite of optimization services: Survox xLOG ™, a searchable archive of all phone dialing activity and operational methods.

Xlog global